Accessibility Statement

Accessibility Statement

Last Updated: March 30, 2026

Valet Guide is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

1. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

2. Accessibility Measures

Valet Guide takes the following measures to ensure accessibility of our platform:

2.1 Semantic HTML

  • We use proper HTML structure and semantic elements
  • Headings are organized in a logical hierarchy
  • Form elements include appropriate labels
  • Tables include proper headers and captions where applicable

2.2 Keyboard Navigation

  • All interactive elements are accessible via keyboard
  • Focus indicators are visible when navigating with keyboard
  • Tab order follows a logical sequence
  • No keyboard traps exist that prevent users from navigating away

2.3 Screen Reader Compatibility

  • Images include descriptive alternative text
  • Icons include accessible labels or are marked as decorative
  • Dynamic content updates are announced to assistive technologies
  • ARIA landmarks and attributes are used where appropriate

2.4 Visual Design

  • Color contrast meets WCAG 2.1 Level AA requirements (minimum 4.5:1 for normal text, 3:1 for large text)
  • Information is not conveyed by color alone
  • Text can be resized up to 200% without loss of content or functionality
  • Content reflows appropriately on smaller screens and when zoomed

2.5 Responsive Design

  • The platform is designed to work across devices of varying screen sizes
  • Touch targets are appropriately sized for mobile devices
  • Content remains accessible in both portrait and landscape orientations

2.6 Clear Communication

  • We use plain language where possible
  • Instructions do not rely solely on sensory characteristics (shape, size, location)
  • Error messages are clear and provide guidance for resolution

3. Continuous Improvement

We are continuously working to improve the accessibility of our platform. Our efforts include:

  • Regular accessibility audits
  • Testing with assistive technologies
  • Gathering feedback from users with disabilities
  • Training our team on accessibility best practices
  • Incorporating accessibility into our development process

4. Known Limitations

While we strive for full accessibility, we acknowledge that some areas may need improvement. We are actively working to address any limitations. If you encounter accessibility barriers, please contact us so we can prioritize improvements.

5. Feedback

We welcome your feedback on the accessibility of the Valet Guide platform. Please let us know if you encounter accessibility barriers:

Email: accessibility@valetguide.com

When contacting us, please include:

  • A description of the accessibility issue
  • The page or feature where you encountered the issue
  • The assistive technology you were using (if applicable)
  • Your preferred method of contact for follow-up

We will acknowledge your feedback within 5 business days and work to address the issue as quickly as possible.

6. Compatibility

The Valet Guide platform is designed to be compatible with:

  • Recent versions of major web browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers (including VoiceOver, NVDA, JAWS)
  • Keyboard-only navigation
  • Browser zoom up to 200%

7. Legal Framework

This accessibility statement is provided in accordance with:

  • Americans with Disabilities Act (ADA): Federal law prohibiting discrimination against individuals with disabilities
  • California Unruh Civil Rights Act: California law ensuring full and equal access to accommodations, facilities, and services
  • Section 508 of the Rehabilitation Act: Standards for federal electronic and information technology accessibility

8. Third-Party Content

While we strive to ensure all content on our platform is accessible, some third-party integrations (such as payment processing interfaces) may have their own accessibility characteristics. We work with our partners to ensure these integrations meet accessibility standards.

9. Contact Us

For accessibility-related inquiries, requests, or feedback:

Valet Guide
Los Angeles, California
Email: accessibility@valetguide.com